The University of Maine System is looking to fill the position of Campus Services Senior Technical Lead located on the Orono campus of the University of Maine.
The Campus Services Senior Technical Lead position is an upperlevel technical position. Responsibilities include general technical support coordination, project management, software image management, legacy system and server administration transitional support, application administration, automation scripting, and network support coordination. This position may also assist in the supervision of other IT staff, coordinate and schedule work, evaluate performance, make recommendations for hiring, termination, and disciplinary actions. This position also serves as a highlevel technical advisor to the entire Campus Services team and as backup to the IT Operations Manager.
The Campus Services Senior Technical Lead reports to the Campus IT Operations Manager
Responsible for direct and indirect supervision of other IT staff. Supervisory duties include: prioritize and assign work; conduct performance evaluations; insure staff are trained and follow policies and procedures; maintain a healthy and safe working environment; and make hiring, termination, and disciplinary recommendations.
Bachelor’s degree or an equivalent combination of education and experience.
5 or more years of relevant professional experience.
Current technical proficiency, working with engineering teams to deliver appropriate solutions based on a changing IT landscape.
Ability to identify and analyze problems and distinguish between relevant and irrelevant information to make logical decisions and provide solutions.
Excellent interpersonal communication and active listening skills.
Strong commitment to customer experience providing leadership and mentoring on customer relationships, accountability, responsibility and urgency.
Ability to plan and perform involved or technical work presenting new or regularly changing problems, work from broad instruction, and deal with complex factors not easily evaluated.
May provide budget input and coordinate work with outside contractors for supported departments as needed.
Demonstrated ability to lead in a team environment and coordinate projects.
Valid driver’s license for travel between campuses
1. Bachelor’s degree
2. Demonstrated leadership or project management experience.
3 Relevant professional certification(s)
4. Programming/Scripting experience
5. Experience with desktop management solutions, network management, enterprise applications, information infrastructure
The salary range is low to high $40's based on the qualifications and experience of the successful applicant. Benefits include medical, dental, vision, and tuition waiver programs for employees and dependents. In addition, the UMS retirement program provides a 10% employer contribution. The UMS is a recipient of the Wellness Councils of America’s Well Workplace Award and offers wellness programs.
Review of applications begins immediately. To ensure full consideration, materials should be submitted by March 27, 2017. Materials received after that date will be considered at the discretion of the University. Materials must be submitted via “Apply For Position.” You will need to create an applicant profile, complete an application (which includes contact information for three professional references), and upload a cover letter and a resume/curriculum vitae which fully describes your qualifications and experiences with specific reference to the required and preferred qualifications. You will also need to complete the affirmative action survey, the self-identification of disability form, and the self-identification of veteran status form.
The successful applicant is subject to background screening.
All UMS employees are required to comply with applicable policies and procedures, as well as to complete applicable workplace related screenings, and required employee trainings, such as Information Security, Safety Training, Workplace Violence and Sexual Harassment.
The University of Maine System is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law.
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